Shipping & Delivery

For those who didn't find us through TikTok or Instagram, you may not know that Saint-Désir is a small business, run by yours truly. 

To ensure all orders are packaged with care, please allow up to 3 business days for your order to be processed & shipped.

For domestic orders, please allow 3-5 business days for Standard shipping after processing. For Express shipping, please allow 1-2 business days after processing.

For international orders, please check the Canada Post page to see updated estimate shipping times. 

SHIPPING POLICY

Any customs duties or taxes that may incur as deemed by your country's legal regulations shall be borne by the customer, hence it is advisable that you check this with your local authorities prior to completing the order. 

Once your order has shipped, we are not responsible for any uncollected parcels due to incomplete/wrong address or unsuccessful delivery attempts. We are not liable for unanticipated delays due to bad weather conditions or customs clearance procedures.

In the case of missing or lost parcels, refunds will be processed only upon official confirmation from the postal service. According to universal postal regulations, the inquiry may take up to 2 months to conclude.

SHIPPING RATES

Within Canada

Free Standard shipping applies to all orders over CAD$80.

Free Express shipping applies to all over CAD $125.

United States

Free Standard shipping applies to all orders over CAD$100.

Free Express shipping applies to all over CAD $175.

The rest of the world

For all other international orders, free Standard International shipping applies to orders over CAD$200. Otherwise, shipping is calculated at the checkout.